As businesses grow, review volume increases and response quality becomes harder to standardize. CARE™ creates a consistent process that saves time and protects brand standards.
CARE™: Reputation Response Automation
Live DemoView Pricing
517
Hours saved since 2025
100
System uptime last 90 days
100
Of all 5 & 4 star reviews replied to.
COMMON CHALLENGES
Reputation Management Does Not Scale Manually
Automate what’s repeatable. Escalate what isn’t.
CARE™ runs 24/7, 365 to handle routine review responses and keep your online presence consistent without adding work for your team.
Save 1 to 10+ hours per location, every week.
Most locations save several hours each week by eliminating manual review monitoring and response writing. Time savings scale with review volume.
On-brand replies, with human oversight for lower-rated reviews.
CARE™ automates 4 and 5★ responses in your brand voice and can reference your business and team members when mentioned. By default, 3★ and below are routed to a human for review and follow-up.
Frequently asked questions
Will AI replies hurt SEO or 0-click performance?
No. Public owner replies are a quality signal and support local rankings. CARE™ only auto-replies to positive reviews and routes lower-star items to humans, which preserves quality and brand control.
I automated my own replies, why would I want this?
Automation is a great first step. turns generic replies into brand-ready responses that reference your company by name, reflect the tone of the review, mention employees when they’re called out, and respect your business hours—so late and weekend reviews get a thoughtful reply the next business day. Ready to compare? DEMO HERE
How fast does CARE™ reply?
We have a custom delay(configurable), so responses occur during the week and not within minutes of receiving a review.
Do you auto-reply to negative reviews?
- The default configuration is no.
- ≤3★ reviews are never auto-posted. CARE™ hands off the details of the review to you or your team to manage.
- Our CARE™ system can reply to all reviews if you wish, for a minimal cost. Additional setup time is required.
How can I get support after purchasing?
YES! You can email us anytime with your questions. In addition, all customers receive ongoing updates and improvements to their system.
What does setup look like?
- Connect Google Business Profile
- Choose tone presets
- Add escalation rules
- Review with business owner or person responsible
- Go live!
- Most business are up and running within 5-7 business days.
- Our team will monitor the new setup daily for the first week to ensure the replies are on brand. We then switch to a weekly spot check for the 1st 30days.
- Beyond 30 days, we check a few times a month, perform regular updates and enhancements.
I have more than 1 business/location, can I use this for all businesses and what's the cost?
Of course! As long as you have a Google Business profile for each company, we can set up the system for each business.
We offer discounts for multiple companies, be sure to ask during your initial consultation for details.
What industries do you support?
We support all industries. We currently operate in Food and Beverage, Pest Control and Home Inspections.
How much time will we save?
Locations receiving more than 3 – 5 reviews a week are saving an average of 1 – 3 hours per week using the CARE™ system.